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GetResponse is a leader in Enterprise Marketing Automation on G2 GetResponse is a leader in Enterprise Marketing Automation on G2

One-on-one support
whenever you need it.

Real solutions in real time.

Seamless Account Migration

We’ll make your transition to GetResponse Enterprise seamless. Your dedicated Onboarding Manager will guide you throughout the process, assisting with designing marketing automation workflows, data synchronization methods, and account organization.

In tandem with your Account Manager, they will help you analyze your current email marketing program to identify leaks and come up with practical solutions for higher customer engagement and retention. For support with highly technical requirements, our Technical Account Manager will work with the team to devise advanced solutions and workarounds.

Seamless Account Migration
Global Support

Global Support

Anywhere, everywhere. Wherever you are, and wherever you customers are, we’ll help you connect, communicate and engage with them.

We offer support in several languages across the world, around the clock, in English, Polish, Russian, Spanish, German, French, Italian and Brazilian Portuguese.

Our Account Management is spread around the globe so you can count on having support within your working hours.

What our customers say about us

BV
Bianca V
Mid-Market
(51-200 employees)
Great email marketing solution! Top notch customer support services!
04/30/2020
”They are a top notch email marketing tool and so are their support services so far. Our Account Manager is a perfect professional! Never had an issue that they couldn't solve. Every interaction I've had has proven to be productive and helpful. They've issued a personal Account Manager to us and she has proven to be absolutely amazing. I have very much appreciated their real time responses to my emails and requests.

Lately they've introduced a 24/7 chat and support option, thus perfecting their customer support quality.”
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Dragos O
Mid-Market
(51-200 employees)
Affiliate email marketing with Getresponse
05/06/2020
”First of all, I like the professionalism of the Getresponse employes. They are always on top of their work, they give you fast responses and help you when you need some answers. Even if they don't have an answer at the time you contact them, they create a fallow up to other departments inside Getresponse like IT for example, and in a short time, you will get your answers.”
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AS
Amy S
Mid-Market
(51-200 employees)
Great Customer Service & Automation Capabilities
05/05/2020
”We've used GetReponse for some time now, and the customer service has always been great. Our Account Manager Jowita, is always on hand to help with any queries or questions we have, and will always provide detailed advice.”
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Neil T
Mid-Market
(51-200 employees)
An excellent product that continues to improve
04/29/2020
”The whole platform is easy to use and quick to get to grips with. There are a lot of online resources and help centers to trouble shoot. Having the 24/7 live chat for support added to enterprise accounts is also very beneficial.”
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*Slack support is currently only available for qualifying accounts

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